7j7775 Privacy Policy – How We Protect Your Personal Data

1. Who We Are

This Privacy Policy applies to the 7j7775 platform, accessible at https://7j7775.app. References to "7j7775", "we", "us", or "our" in this policy refer to the operator of the 7j7775 platform. 7j7775 acts as the data controller in respect of the personal information collected through this platform. If you have any questions about this policy or how your data is handled, please contact us at [email protected].

2. What Personal Data We Collect

When you use the 7j7775 platform, we collect personal data in the following categories:

• Registration data: Your full name, date of birth, email address, mobile phone number, and residential address as provided at account creation.
• Identity verification documents: Copies of your National Identity Card (NID), passport, or other government-issued photo identification submitted during the KYC (Know Your Customer) process.
• Financial data: Payment method details including your bKash, Nagad, Rocket, Upay, or bank account number used for deposits and withdrawals. We do not store full card numbers or payment credentials directly — these are handled by our payment processing partners.
• Transaction data: Records of all deposits, withdrawals, bets placed, games played, and bonuses claimed through your 7j7775 account.
• Technical data: Your IP address, device type, browser type and version, operating system, time zone, and pages visited on the 7j7775 platform, collected automatically when you access the site.
• Communication data: Records of any correspondence between you and the 7j7775 support team, including emails, live chat transcripts, and support ticket histories.
• Preferences and behavioural data: Your game preferences, session lengths, betting patterns, and platform interaction history used to personalise your experience and support responsible gaming monitoring.

3. How We Collect Your Data

7j7775 collects your personal data through the following methods:

• Direct collection: When you register an account, complete identity verification, make a deposit or withdrawal, contact our support team, or respond to a survey or promotion.
• Automated collection: Through cookies, web beacons, server logs, and similar tracking technologies that record how you interact with the 7j7775 platform. See Section 10 of this policy for more detail on cookies.
• Third-party sources: From identity verification providers, fraud prevention databases, and payment processors, who may share data about you with 7j7775 in connection with the services they provide to us.

4. How We Use Your Personal Data

7j7775 uses your personal data for the following purposes:

• To create and manage your 7j7775 account and provide you with access to all platform services.
• To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other supported payment methods.
• To verify your identity and age in accordance with responsible gaming and fraud prevention requirements. You must be 21 years of age or older to use 7j7775.
• To detect and prevent fraud, money laundering, collusion, and other prohibited activities on the platform.
• To monitor and enforce compliance with our Terms & Conditions and Responsible Gaming policy.
• To send you account-related notifications, transaction confirmations, and security alerts.
• To send you promotional communications, bonus offers, and news about 7j7775 — only where you have opted in or where we have a legitimate interest in doing so. You may opt out at any time.
• To improve the 7j7775 platform, analyse usage patterns, and develop new features and services.
• To comply with applicable legal, regulatory, and reporting obligations.

5. Legal Basis for Processing

7j7775 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to provide you with the platform services you have requested, including account management, game access, and payment processing.
• Legal obligation: Processing required to comply with applicable laws, including identity verification and anti-money-laundering requirements.
• Legitimate interests: Processing carried out for fraud prevention, platform security, improving our services, and responsible gaming monitoring, where such interests are not overridden by your rights and interests.
• Consent: Processing for direct marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6. Sharing Your Personal Data

7j7775 does not sell or rent your personal data to third parties. We share your data only in the following circumstances and only to the extent necessary for the specified purpose:

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank — for the purpose of processing your financial transactions. Each payment partner operates under its own privacy policy and security standards.
• Identity verification providers: Third-party KYC and age-verification services that help us confirm your identity and comply with our responsible gaming obligations.
• Game studios and content providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other studios may receive limited technical data (such as player session tokens) necessary to deliver their games through the 7j7775 platform. These providers do not receive your full personal profile.
• Fraud prevention and security providers: Specialist services that help 7j7775 detect and prevent fraudulent activity, account takeovers, and platform abuse.
• Legal and regulatory authorities: Where required by law, court order, or regulatory direction, we may disclose your personal data to the relevant authority.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of the 7j7775 business, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

All third-party service providers engaged by 7j7775 are subject to contractual data processing agreements that require them to handle your data securely and only for the purpose for which it was shared.

7. International Data Transfers

7j7775 operates primarily to serve players based in Bangladesh. Some of our third-party service providers — including game studios and technical infrastructure providers — may be located outside Bangladesh. Where personal data is transferred internationally, 7j7775 takes steps to ensure that appropriate safeguards are in place to protect your data, including contractual clauses that impose data protection standards equivalent to those applied within the 7j7775 platform.

8. Data Retention

7j7775 retains your personal data for the following periods, or longer where required by law:

• Account data: Retained for the duration of your account and for a period of five years following account closure, to comply with anti-money-laundering and fraud investigation requirements.
• Transaction records: Retained for a minimum of five years from the date of the transaction.
• Identity verification documents: Retained for the duration of your account and for five years following closure.
• Communication records: Retained for a period of three years from the date of the last interaction.
• Technical and log data: Typically retained for up to 12 months unless required for an ongoing investigation or legal proceeding.

When data is no longer required within the applicable retention period, it is securely deleted or anonymised in accordance with our internal data disposal procedures.

9. Data Security

7j7775 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, disclosure, alteration, and destruction. These measures include SSL/TLS encryption for all data in transit, access controls limiting data access to authorised personnel only, regular security assessments of our platform and infrastructure, and staff training on data protection obligations.

Despite our best efforts, no data transmission over the internet or data storage system can be guaranteed as 100% secure. If you have reason to believe that your account has been compromised, please contact us immediately at [email protected]. You are responsible for keeping your account credentials confidential and for taking appropriate precautions on your own device.

10. Cookies and Tracking Technologies

7j7775 uses cookies and similar tracking technologies to improve the functionality and performance of the platform. Cookies are small text files stored on your device that help us recognise you on return visits, remember your preferences, and analyse how the platform is used.

The following categories of cookies are used by 7j7775:

• Strictly necessary cookies: Required for the platform to function correctly, including session management, login authentication, and security. These cannot be disabled.
• Functional cookies: Used to remember your preferences, such as language and display settings, to personalise your experience.
• Analytics cookies: Used to understand how visitors use 7j7775, which pages are most popular, and how we can improve the platform. Data collected is aggregated and anonymised.
• Marketing cookies: Used, where you have consented, to deliver relevant promotional content and measure the effectiveness of our campaigns.

You can manage your cookie preferences through your browser settings at any time. Disabling certain cookies may affect the functionality of the 7j7775 platform. Continued use of the site without adjusting your settings is taken as acceptance of our cookie use as described above.

11. Children and Minors

The 7j7775 platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from any individual under the age of 21. If we become aware that personal data has been submitted by someone below the minimum age, that data will be deleted and the associated account will be closed without delay. If you believe a minor has submitted data to 7j7775, please notify us immediately at [email protected].

12. Third-Party Links

The 7j7775 platform does not include links to external third-party websites. All navigation and content remain within the 7j7775 platform. This Privacy Policy applies solely to data collected through the 7j7775 platform and does not cover the practices of any third-party payment provider, game studio, or other external service that may have its own privacy policy.

13. Changes to This Privacy Policy

7j7775 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. The effective date at the top of this page will be updated accordingly. We will notify registered players of any material changes by email or through a notification within the platform. Continued use of 7j7775 following the publication of an updated Privacy Policy constitutes acceptance of the revised terms.

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by 7j7775, please contact our support team. We aim to respond to all privacy-related enquiries within five business days.